On-demand transportation TCL : TCL à la demande

A service with reservations, designed to make it easier for employees and residents to get around in the areas concerned.
It makes it easy to reach the connection points to the TCL network, railway stations, the town centers of neighboring communes or shopping malls.

You can:

• Get around wherever you like within the area served, taking advantage of a comfortable vehicle suited to your travel needs.
• Join the area served from one of the connection points to the TCL network

⏱️ Schedules by sector

• Vallée de la Chimie, Mi-Plaine and Techlid (Lyon conurbation): available Monday to Friday from 6am to 8pm (Excluding public holidays)
• Villefranche Zones d'activités operates Monday to Friday from 07:00 to 19:30pm and Saturday from 09:00 to 19:00.
• Villefranche Sud-Ouest and Villefranche Nord-Ouest operate Monday to Friday from 07:00 to 19:30.
• Villefranche Soir operates Monday to Sunday, as well as on public holidays*, between 19:00 and 22:00.
• Villefranche Dimanche et jours fériés operates Sundays and public holidays* from 09:00 to 19:00.

🎟️ Fares

This service is available to passengers with a TCL ticket or season ticket.

⚠️ On the Vallée de la Chimie, Mi-Plaine and Techlid territories, it is necessary to have an occasional ticket or season ticket including zone 1 ("zones 1 and 2" or "toutes zones"). For the Villefranche Beaujolais conurbation,an occasional pass or subscription including zone 4 is required ("zones 3+4" or "zones 4+5" or "all zones except zone 1" or "all zones").

🛃 How to book your next trip?

On the TCL on-demand app

1. Download the TCL on-demand app on Google Play or on the App Store.
2. Book your journey 15 min before departure or up to 4 weeks in advance. For Villefranche sur Saône areas, 30min before your departure or up to 30 days in advance.
3. Define your departure and arrival locations
4. Choose your departure or arrival slot. Slots are available every 1/4 hour!
5. Receive a proposal for a pick-up and drop-off point (TCL network stop or TCL meeting point on request)
6. Confirm your reservation
7. Evaluate my trip once it's completed

Other ways to book:

🗓️ What happens on the day of your trip?

1. You receive a reminder of your reservation one hour beforehand. Remember to cancel it if it is no longer needed.
2. You receive a message 15 minutes before the start of the reserved slot, confirming the exact time of my journey and the pick-up location. The TCL on-demand application allows you to view the vehicle's approach in real time and shows you the best pedestrian route to your meeting point.
3. Arrive at your departure point 2 min before the set departure time. The driver will be there at the exact time! Don't miss it!
4. When the TCL on-demand vehicle arrives, wave to the driver and identify yourself to him to confirm your pick-up.

ℹ️ How do I modify or cancel a trip?

You can modify or cancel your reservation up to 15 minutes on the Techlid, Mi-plaine and Vallée de la chimie territories and 30 minutes on the Villefranche sur Saône conurbation before the pick-up time via your account on the app, the tad.tcl.fr website or Allo TCL.

In the event of delay or impediment, we invite you to cancel your journey or reschedule it for another time slot.
Another person may benefit from your cancellation!
 

✅ Tips for better travel

Save your favorite journeys.

Schedule your regular journeys in advance.

Book for several people within the limit of available seats on board.

For any further questions about the service, we invite you to contact our ALLÔ TCL information service at 04 26 10 12 12 (Monday to Sunday, 6am to 10pm, price of a local call).

We wish you pleasant journeys with TCL à la demande.