Clone of Victims: the right reflexes
You have been the victim of:
- Sexual violence and assault
- Harassment
- Insults and threats
- Theft
⚖️ WHAT TO DO? File a complaint as soon as possible
1. Where and how to file a complaint?
- In person:Go to any police station or gendarmerie brigade.
- By post:Add a letter to the Procureur de la République (Tribunal de Grande Instance of the place where the offence took place). Find out more at http://www.justice.fr/fiche/porter-plainte
- Online: For property offences (theft, damage), you can file a complaint directly online at Ma sécurité.
2. Why act quickly?
It's important to file a complaint as soon as possible and to report an assault to the TCL quickly so that we can use the images from the 10,000 video-protection cameras to identify and convict the assailant.
3. Need help with your complaint?
- Personalized advice: Delinquency Prevention Department on 04 69 66 92 00
Good to know:
- A minor can file a complaint alone.
- Any police or gendarmerie department in France is obliged to receive complaints.
- The handrail is not a complaint, it does not trigger an investigation and is a simple statement of facts.
Practical Information
🚨 Alert the police and gendarmerie by instant messaging (Online chat)
To dialogue easily with the police or gendarmerie (particularly for sexual or sexist harassment). An instant messaging service (chat) lets you chat with police or gendarmerie personnel: access the online service.
📞 Professionals to help you, listening numbers
Listening / Information on victims' rights / Legal support / Psychological support. Interviews are confidential and free of charge.
- 3919 (Violence Femmes Info) : National helpline for women victims of violence, their families and professionals
- 116 006 (France Victimes) : Victim support (7/7, 9am-7pm) | [email protected]
- VIFFILAVI SOS Femmes : 04 78 85 76 47* | [email protected]
*Non-surcharged numbers, available 7/7, 9am-9pm